Normally, a product which is available in the web shop will be shipped within two working days. We are regularly updating our stock, but in the case that we are not able to ship the goods within 4 working days we will contact you.
To national and European destinations we ship with DPD and UPS.
In general, we ship to European countries. If your country is not listed in our web shop, please contact us in order to find out if a delivery to your country is possible and reasonable
Please see §9 of our Terms and Conditions.
The warranty explicitly excludes malfunction caused by inappropriate conditions e.g. voltage, humidity or temperature.
An example for this is when an IO Module is connected to signals which are outside of the specified range.
Especially output modules which have defect driver elements may indicate overload. These cases are not by nature covered by the warranty. But even then it is often possible to repair or replace defect components.