International Shipping & Taxing

Please see this page for information about shippping to Europe.

Delivery Time

Normally, a product being available in the shop will be shipped within two working days. We are updating our stock very quickly but in the case that we are not able to ship the goods within 4 working days we will contact you. If you have already paid e.g. by Paypal you have the option to request for refund.

Warranty

Please see §9 of our Terms and Conditions.

The warranty explicitly excludes malfunction caused by inappropriate conditions e.g. voltage, humidity or temperature.
An example for this is when an IO Module is connected to signals which are outside of the specified range.

Especially output modules which have defect driver elements may indicate overload. These cases are not by nature covered by the warranty. But even then it is often possible to repair or replace defect components.